📜 Privacy Policy – ZURIA.STORE
At ZUIRA.STORE, we are committed to protecting your personal information and ensuring a safe shopping experience.
What We Collect:
- Name, email, phone number, and shipping address
- Custom measurements (shoulder, bust, waist, height) for tailoring
- Payment information (processed securely via trusted payment providers)
Why We Need It:
- To fulfill your orders and provide excellent customer service
- To send you order updates and promotions (if opted in)
- To improve your experience on our website
Data Protection:
Your data is encrypted and never shared beyond trusted third parties (e.g., shipping carriers and payment processors).
Cookies:
We use cookies to improve site performance. You can control cookies in your browser settings.
Your Rights:
You can access, correct, or delete your data anytime by emailing us at zuriastore@gmail.com
Contact Info:
📧 zuriastore@gmail.com
📞 +251 914 697 934
📦 Shipping Policy – ZURIA.STORE
We offer handcrafted Habesha dresses and ensure secure, fast international delivery.
Production Time:
Every order is custom-made. Please allow 10 business days for production before shipping.
Shipping & Delivery:
We ship using DHL or FedEx Express, reaching most destinations within 5 business days.
Total delivery time = approx. 15 days.
Shipping Costs:
We offer free worldwide shipping on all orders.
Tracking:
Once your dress is dispatched, you’ll receive a tracking number via email.
🔁 Return & Refund Policy – ZURIA.STORE
Due to the custom-made nature of our Habesha dresses, we accept returns only in the case of errors or defects.
Eligible Returns:
- Wrong item or color received
- Damaged or defective dress
- Must be reported within 48 hours of delivery
How to Request:
Email zuriastore@gmail.com with your order number, a description, and photo evidence.
Once approved, we’ll guide you through the return process.
Please note: We do not offer returns for issues related to incorrect measurements provided by the buyer.
📄 Terms & Conditions – ZURYA.STORE
Welcome to ZURIA.STORE. By using our website, you agree to the following:
Custom Orders:
All dresses are handmade based on the measurements you provide. Once an order is placed, it cannot be canceled or modified after 24 hours.
Accuracy of Information:
You’re responsible for providing accurate body measurements. We cannot be held liable for poor fit due to incorrect sizing.
Payments:
All payments are securely processed. Prices are listed in USD.
Use of Content:
All product photos, descriptions, and branding materials belong to ZURIA.STORE. Do not reuse without permission.
Liability:
We are not responsible for delays caused by customs clearance or courier issues.
Need help?
📧 Email: zuriastore@gmail.com
📞 Phone: +251 914 697 934